Approach
What makes us distinct is our approach. The McQueen Consulting delivery model emphasizes sustainability for the long run—and includes thinking systemically about issues and co-developing solutions with stakeholders upfront. With few exceptions, our tools and process are yours to use once we leave—nothing gives us more pleasure than to see a client keep up the pace after we are gone.
Our approach:
- Brings deep industry expertise
- Is highly customized and contextual
- Reflects a commitment to delivering results by shifting mindsets
- Emphasizes actionable analytics
- Seeks and respects diverse opinions
We believe these characteristics are absolutely critical to success in the healthcare setting.
Insights
Feedback
"My team talked to our customers, went on great site visits and came back with literally hundreds of new ideas—they took the best, stepped up, dealt with very tough organizational issues and pushed to implementation—with little prodding from me." - SVP, Cancer Research Center
"The most enjoyable and rewarding aspect of my job is helping patients and their families. Now I can spend time with patients and assist with their needs. In 25 years of nursing I have never seen anything like this." - Nurse, Community Hospital
"One of the best consulting partnerships I have worked with." - SVP, Integrated Health System
"I particularly valued the thought partnership and hands-on support for building our own Business Performance Management organization..."
- COO, Major Blues Plan
"McQueen Consulting helped us drive a step function improvement in business results."
- CEO, Major Blues Plan
"I always felt on the outside — now I feel part of the care team." - Patient Spouse
"RCI was a very successful experiment and has since led to improvements in operations and leadership—I am ready to do it again."
- Cancer Research Center
Organizations We Have Helped
We work hand in hand with each company to ensure their problems are addressed and fixed in a timely fashion.